Frequently Asked Questions

Moving costs vary based on distance, home size, and services needed. Local moves typically start at $99/hour for 2 movers, while long-distance moves are calculated based on weight and mileage. We offer free, no-obligation quotes so you know exactly what to expect before committing.

For local moves, we recommend booking 1-2 weeks in advance. Long-distance moves should be scheduled 3-6 weeks ahead. However, we understand sometimes you need to move quickly — contact us and we'll do our best to accommodate your schedule.

Yes! Every move includes basic liability coverage at no extra cost. For high-value items, we offer premium protection plans with coverage up to $100,000. Our movers are trained in proper handling techniques to minimize risk, and we stand behind our work.

Absolutely! We offer eco-friendly packing supplies including recycled boxes, biodegradable packing paper, and sustainable protective materials. You can purchase individual items or opt for our comprehensive packing service where we handle everything.

We accept all major credit cards, debit cards, cash, and electronic bank transfers. For local moves, payment is due upon completion. Long-distance moves require a deposit (typically 25%) with the balance due upon delivery.

Yes! We specialize in handling delicate and valuable items including pianos, antiques, artwork, and fragile collectibles. Our team uses custom crating, specialized equipment, and white-glove handling techniques. Contact us for a custom quote for specialty items.

We understand plans change. Local moves can be cancelled up to 48 hours before your scheduled date for a full deposit refund. Long-distance moves require 7 days notice. Cancellations made within these windows may incur a small fee. Contact us as soon as possible if you need to reschedule.

We use recyclable and biodegradable packing materials, maintain fuel-efficient trucks, and offset 100% of carbon emissions through certified programs. We also partner with local charities to donate usable items instead of discarding them. Every move is carbon neutral at no extra cost to you.